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Coaching Corner – Getting Your Team Up to Your Standards So You Can Hand Off Clients with Emily Moore of EBM Lash Bar

Posted inBuild, Grow, Start

I LOVE it when I get the opportunity to talk business with the listeners of the podcast. It has become one of my most favorite things to do and I hope you find it beneficial to your business to listen to actual business owners share their struggles and to be a fly on the wall on how I coach them thru the obstacles and challenges. This is exactly what I did with podcast listener Emily Moore of EBM Lash Bar in Indianapolis, Indiana.

Emily wanted some coaching on the podcast specifically about how to manage her team. She wrote in saying: 

I need help with Onboarding and training valuable employees, and making each lash artists work similar so that we can proudly say that all of our clients can see anyone here. Trying to copy and paste ‘me’, and let clients know that the other lash artists are just as great, so that I can move into more education + supply + science and keeping up with how we can offer the BEST services. I can’t lash 6 clients a day and run my business AND make sure that we are doing all of the things. ya feel me?

I do feel ya Emily – can some of you relate to her struggles – even if you don’t have a team – maybe some of these challenges are what’s stopping you from doing so!

So on today’s episode you’ll hear me coach Emily just how to create an army of Emily’s that can create consistent results that are equal to or better than Emily herself AND how her role shifts from managing to leading in her business. 

Here’s some highlights of this episode:

Episode Highlights:

  • – How to establish or maintain consistency across multiple team members
  • – What to do in order to minimize the number of unsatisfied clients
  • – Why documenting procedures is a big advantage for your business

And this is a final call for any of you who are wanting to build out your team and create a scalable business where you stop trading your time for money. Applications for our Momentum Mastermind close on December 12th. MOMENTUM MASTERMIND is a select small group of women that will work closely with myself over a 6 month period to learn the step by steps of how to source, hire, onboard, lead and manage a team PROFITABLY and LEGALLY. Spots are very limited and this program WILL SELL OUT.

If you are SERIOUS (I mean you are already building a team or you are making steps towards building out your team already kind of serious) then we want to invite you to apply for MOMENTUM MASTERMIND! Send me a DM on Instagram www.instagram.com/thelashpreneur that you’re interested in the Mastermind or you can email me at hi@thelashpreneur.com and we’ll send you the details on how you can apply.