Unhappy clients make the lash life a little uncomfortable if you don’t have a game plan to address their concerns. The most effective refund policy is one that exists! And is made clear to all clients prior to the start of any service or purchase of product. #ProtectYoSelfB4UWreckYoSelf

And as a bonus for you…here is my exact refund policy for inspiration:

REFUND POLICY
You are paying for artist time, product and other expenses used to provide you with a service. No refunds will be given for any reason on services or products. If you are unhappy with a service, you may contact us within 72 hours of your appointment to discuss your concerns and if a fix can be done to address your concerns, it will be done so with a complimentary 30 minute express touch up if it is the fault of application or product. Any concerns addressed after 72 hours of your last appointment or if you failed to follow the proper aftercare instructions, will be charged at full price for the service.