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Swipe left to check out my exact “Sickness or Family Emergency Policy”. I’ve said before and I’ll say it again, having clear policies to tell your clients what’s expected of them is the best way to ensure your time is respected. There’s nothing worse to your business reputation than trying to make up policies on the fly that your client is completely unaware of, be sure every single client has signed and made aware of your policies so everyone is on the same page!